A Marketing Checklist for Freelancers and Consultants by Brian S. Konradt
Marketing can be as simple as engaging in a one minute conversation with
another person or as complex as a $3,000 direct mail advertising campaign.
Everyone has done some type of marketing in their lives — including you.
You may have sold things at a garage sell — that's marketing. Maybe you
recommended a friend to see a movie, which she did. That, too, is
marketing. At your last job interview, you talked about yourself and how
you and your experience could benefit the company — and you got the job.
That's marketing.
But marketing is more than selling a product or service or yourself —
basically, it's getting the person or prospect interested in what you're
selling. And that's not so easy — unless you know exactly how to do it.
Most people know how to market — but not everyone knows how to market
effectively. When you mail a prospective client a piece of your
promotional material advertising your availability as a commercial
copywriter who is seeking work and don't get a response, then that's
marketing. But when the prospective client responds to your promotional
material and requests additional information that leads up to work, then
that's marketing effectively.
Marketing is probably the most ignored and neglected function of operating
a profitable commercial copywriting business. Copywriters ignore or
neglect marketing because of the following reasons:
- Marketing must be done on a continuous — if not daily — basis. That eats
away 20-30% of your time each day. Instead of working eight hours each day
for clients, you really work five or six hours each day for clients.
- Marketing is non-billable time. When a freelancer stops working on his
client's project to do his own marketing, he does not get paid for his
time.
- Marketing costs money and can exhaust your time. A popular complaint
among freelancers is the lack of time to shoehorn daily marketing into
their daily schedules. Working on lengthy projects, meeting deadlines,
keeping in touch with clients and managing a business can place a lot of
strain on the writer. Because of time constraints, many copywriters market
their services in short, quick "spurts" — that is, they mail out huge
amounts of promotional material at one time when only necessary.
- Beginners often quit their marketing efforts too soon because they're
not soliciting responses immediately. And established professionals
neglect daily marketing because it's non-billable time and their existing
client-base may be funneling in referrals and repeat work, so why market?
Whatever you do, never stop your marketing, even if you have plenty of
clients, lots of work and several paychecks in the mail. Stopping your
marketing at any time can cause sluggish sales, lack of clients, and,
potentially, a bankrupt business, in the coming weeks or in the future.
Marketing is the lifeblood of your business. Your business does not grow,
flourish or live without marketing. Once you understand how to market
effectively, you'll increase your chances of running a successful,
profitable copywriting business (or any business), guaranteed.
Here's a checklist to market any service or product effectively:
- Marketing is repetitious. For your marketing to create impact, build
rapport and establish relationships with your prospects, your marketing
must be repetitious — there is simply no other way. Plan on promoting
yourself to the same prospect at least five times before you anticipate a
response.
- Marketing must interest the prospect about your product or service, not
just sell it. If you can't stir up interest about your service or product,
the prospect will junk your promotional material in the garbage.
- Marketing must be performed continuously, not infrequently. Avoid
marketing in spurts. "Marketing, to be effective, must be done on a
continuous basis — not when you feel like it or when you need to do so,"
says corporate copywriter, Joan Berk. "When you market in spurts, you put
yourself at a risk of having to wait for the results and scrambling around
to find work to meet payments. If you market each day — or at least every
other day — it's much easier to manage, keep track of your results, and
you won't put yourself in a state of panic when you lose a client or fall
short of a project. You'll have many inquiries, leads and referrals on
tap."
- Marketing creates impact gradually — not immediately. Anticipate
sluggish results the first time you market your services, but don't quit
due to poor results. Marketing, to create impact, builds up gradually,
over time, not overnight.
- Marketing does not focus on the product or service — but focuses on the
benefits of the product or service, or, in essence, how the service or
product can benefit the prospect.
- Marketing focuses on soliciting a response from the prospect, not just
the work. If all you do is ask for work, most likely you will not get it
the first time around, no matter how qualified you are. To increase the
chances of the prospect outsourcing work to you, you must also try to
solicit a response, not just the work. Have the prospect contact you to
receive your free business newsletter, or a free consultation, or to
review a piece of his material for free. When you solicit a response, it
brings you closer to securing work from the prospect. Responses are nearly
as important as getting the work itself.
- Marketing sells solutions, never your writing services. Prospects don't
care how creative and professional you write. They only care about one
thing: how your skills can solve their problems. That's it. If you can't
help the prospect solve his problem, you won't get the work.
As you put together an effective marketing plan for your business,
remember the following key points:
First, all marketing strategies come down to one type of marketing:
networking (or some form of networking). Securing a client is a person-to-
person confrontation. It involves finding out the prospect's problems and
needs, and then fulfilling them. That's one reason why networking is the
best type of marketing around.
Secondly, you never sell your services to prospects — you sell solutions
to their problems. They don't care how well you do something — they only
care what type of results you can produce for them that'll solve their
problem(s).
Finally, marketing must be repetitious to create rapport and establish a
relationship — these are two essential elements that turn prospects into
paying clients.
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Brian Konradt is the owner and operator of FreelanceWriting.com (http://www.freelancewriting.com), a free web site for writers who want to master the creative and business sides of freelance writing. Mr. Konradt is also the owner of BSK Communications and Associates, a communications and mail-order business based in New Jersey that operates MasterFreelancer Web Store. Look for FREELANCING 4 MONEY.
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